What is a workspace, and when do I need another one?
A workspace is the home for one brand, business, or client and its social channels. Connect one account of each channel type inside it. Upgrade when you need separate homes for more brands or clients.
Which social channels are included? Can I connect two accounts of the same channel?
Every plan includes all supported channel types in every workspace, with one account per channel. Connecting a second account of the same channel type requires another workspace. Availability and capabilities still vary by channel and rollout.
What does the 15-day trial include, and what happens when it ends?
A first-time account receives 100 text outputs, 200 Credits, and 1 workspace for 15 days. Trial Credits expire when the trial ends. The trial is not a permanent Free plan and is not restarted for returning accounts.
How are included text outputs different from Credits?
Included text outputs are used first for AI writing. Beyond that allowance, each successful independent text output costs 1 Credit; one generation may contain multiple outputs. The shared Credit wallet also pays for quoted image and video generation. Manual writing and uploading existing media use neither.
Are my text allowance and Credits shared across workspaces?
Yes. Included text outputs and Credits are shared across the account, not multiplied by the number of workspaces. Adding a workspace does not add another text allowance or monthly Credit gift.
How much do images and videos cost?
Cost varies by the selected model and supported generation parameters. Pospo shows the Credit quote in Compose before generation, so there is no universal image or video price.
What happens when I run out?
You can upgrade for a larger monthly allowance or buy a Credit pack when checkout is available. Payment buttons remain disabled when no payment provider is available; Pospo does not silently switch providers after an uncertain payment.
Which Credits expire, and do unused monthly allowances roll over?
Trial Credits expire at the end of the trial. Monthly gifted Credits expire at the end of their billing period, and unused included text does not roll over. Purchased Credits do not expire with your subscription. Admin grants may follow a different stated policy.
When does a plan upgrade or downgrade take effect?
A scheduled plan change takes effect at the next successfully paid period. Existing subscriptions keep their original payment provider; the configured default provider applies to new purchases.